Responsible Gaming

Basswin Casino considers responsible gaming one of the fundamental standards in serving its customers. Our efforts are focused on ensuring that you receive maximum enjoyment from the game while always viewing casino play as a form of entertainment. It is essential to understand the potential risks involved, both financial and social.

Maintaining control

It is important to treat gambling as entertainment rather than a way to generate additional income or profit. Regard the time you spend at the casino as leisure, manage your expenses carefully, and avoid risking or losing money that may be important to you.

To help you stay in control, we offer several simple recommendations:

Consider the game as part of relaxation, not as a source of earnings;

If you experience losses, do not attempt to recover them immediately; you can return to the game later;

Never gamble with amounts whose loss would be significant for you;

Monitor the time and money you spend while playing;

If you feel that you need a break, contact our Support Service, and we will temporarily suspend your access. Please note that account suspension in such cases is possible only after a confirmation call from a support manager to the account holder.

In case of any problems

If you suspect that gambling may be causing issues, the questions below can help you assess the situation:

  1. Does gambling interfere with your work or studies?
  2. Do you play mainly to pass time or avoid boredom?
  3. Do you often gamble alone for long periods?
  4. Has anyone told you that you spend too much time gambling?
  5. Have you reduced the time spent with family or friends because of gambling?
  6. Have you ever lied about the time or money spent on gambling?
  7. Have you ever stolen or lied in order to continue gambling?
  8. Are you unwilling to spend money on other things because you prefer to gamble?
  9. How often do you continue playing until all your money is lost?
  10. Do you frequently try to win back money immediately after losing?
  11. Do you feel distressed or hopeless after losing money?
  12. Do problems, disappointments, or frustrations trigger your desire to gamble?
  13. Has gambling led to feelings of depression or thoughts of self-harm?

A high number of affirmative answers may indicate potential difficulties related to gambling. You can seek professional advice from the organizations listed below.

Gambling Consulting Organizations:

  • BeGambleAware is an independent non-profit charity providing support for the prevention and treatment of gambling addiction. By visiting begambleaware.org, you can assess whether you may have a gambling problem and find guidance on obtaining appropriate help.
  • GamCare is a respected organization offering advice and practical support to address the social consequences of gambling in the UK. It can be visited at gamcare.org.uk. Confidential Helpline: 0845 6000 133.
  • Anonymous Players is a fellowship of individuals who unite to resolve personal gambling-related problems and to help other compulsive gamblers. The organization has regional groups worldwide. Information is available at gamblersanonymous.org.uk.
  • Gambling Therapy provides advice and support for those affected by gambling. Its group therapy services operate in the UK and internationally. More details can be found at gamblingtherapy.org.
  • Responsible Gambling Council (RGC) is an independent non-profit organization that has been a leader for over 35 years in preventing gambling-related problems in Canada and globally. At responsiblegambling.org you can find prevention programs and assistance resources.
  • National Council on Problem Gambling (NCPG) offers free, confidential support available 24/7.
  • Gamtalk is an online support community for individuals seeking help with gambling-related issues. At gamtalk.org you can receive support from others, read recovery stories, and share your own experiences in a safe environment.
  • The Gordon Moody Association provides resources for individuals aiming to regain control over their gambling. At gordonmoody.org.uk you can access advice, education, and innovative therapeutic support through community, online, and outreach services. Online support is available for players in the UK and abroad. Services are provided for men and women aged 18+.

Minor players

Basswin Casino strictly prohibits individuals under the legal age from participating in gambling activities. Account registration is permitted only for persons aged 18 and over. We conduct thorough age verification procedures, including checks related to payment method accounts, to ensure that only adult clients can access our services. Additionally, Basswin Casino may carry out random account reviews for age verification purposes. If any violations are identified, accounts will be immediately closed and funds may be confiscated.

Filtration systems

Filtering systems allow certain users to be restricted from accessing gambling services. If you share your computer with friends or family members who are not permitted to gamble, we recommend installing specialized software to limit their access to our services:

Net Nanny™ netnanny.com

GamBlock™ gamblock.com